Meet the evening staff at USG.
The first floor reception desk, Office of Student Services,
in SG II is staffed until 9:00 p.m. where they are
able to take resource requests and answer facility questions.
The phone number is 301.738.6000.
Program Coordinators should contact Vershon Ward, Business Manager, to acquire the necessary access codes for long distance phone & faxes, copier and postage. Distribution of access codes to program staff and faculty is at the discretion of the Program Coordinator. Costs for these services are direct operating costs to the program and are the responsibility of the institution -- an institutional FRS account number is needed for billing purposes. Institutions will receive quarterly expenditure reports and will be billed on an annual basis, along with the charges for room usage. In addition, fax and copy services are available in the USG Copy Center.
Program Coordinators must submit in writing (e-mail will suffice) the names of program faculty and staff to Paul Goetz, Telecommunications Site Manager, at least two weeks prior to the beginning of the semester to ensure user access in faculty and staff offices.
Program Coordinators must submit in writing (e-mail will suffice) the names of program faculty and staff to the IT Academic Computing Manager at least two weeks prior to the beginning of the semester to ensure computer access in faculty and staff offices.
To obtain faculty and staff office/workstation keys contact Columbus Mack, Facilities Manager. All keys must be signed for by program coordinator and must be returned at the end of the semester. Institutions will be held accountable for any expenses incurred by the USG if keys are not returned.
Program Coordinators request class rooms based on the class schedules for the year. These rooms are scheduled based on the expected number of students in the class, time and day of class and specific requests for equipment in classes (i.e., labs or computer labs or smart classrooms). Program Coordinators submit their requests by April 15th for Fall classes, February 1 for Summer classes, and October 15 for Spring classes. USG billing to each of our partners is based on classroom reservations for the entire fiscal year. As a result, classroom space is filled based on those requests submitted at or before the due date. Requests submitted after the reservation due dates will be filled on an "as available" basis. Please note that rooms not being used for classes or academic programs are often scheduled for use by our Conference Center & Event Services clients as well. For information and scheduling of classroom and academic program space, please contact Mary Lang at mlang4@umd.edu or x6323.
Program Directors submit textbook orders directly to the University Book Center (UBC) at College Park (eengel@ubcmail.umd.edu). Program Directors may submit these requests via fax, email or online. If textbook requests are not received in a timely manner, UBC cannot guarantee that the textbooks will be available for the beginning of the semester. UBC schedules time at USG at the beginning of each semester to sell these textbooks. At this time, UBC accepts cash, check (with proper ID) and credit cards. In addition to textbooks, UBC brings generic school supplies for purchase by the students and faculty.
Hours of bookstore sales at USG (SG II, 2nd floor lounge).
For further information, please contact Mary Lang at x6323 or mlang4@umd.edu.
Course packets are handled through the Copy Center.
In the event of inclement weather, faculty, staff and students should check the USG website after 6 a.m. or call (301) 738-6000 to determine if the Center is closed or delayed. Messages will also be placed with local TV & radio stations. If you feel that the weather poses too much of a threat for you to conduct class, you should contact students via e-mail or telephone as well as your program coordinator and Student Services at x6023 for posting of cancellations.
If you should need to cancel a class unexpectedly, we request that you attempt to contact each student via e-mail or telephone as well as your program coordinator and USG staff at (301) 738-6023 to ensure posting of cancellations.
Public telephones are located on the first floor of both buildings and in the student lounge on the second floor of SG I.
The Universities at Shady Grove has program and center information available on its website. If you would like to contribute information to the website, please contact Russ Schlosburg (rschlosb@umd.edu).
The Shady Grove Copy Center is located on the first floor of SG II. Contact Frank Wilson at x6308 or sgcopy@mercury.umd.edu.
The copy center offers black and white and color copies. There are many different colors and weight of paper to choose.
The copy center offers black and white or color transparencies. (Please do not use the public copiers to make transparencie...if the wrong type is used, it will melt and damage the copiers!)
Fax - Send or receive faxes (local or international)
Binding - Stapling, hole punching, tape and spiral binding
School Supplies - Pens, pencils, notebooks, 3.5" disks, envelopes
Copy machines (for a fee) are available to the general public during the normal building hours on the first floor of SG I near the entrance to the library, inside the library itself, and on the first floor of SG II near conference services.
Instructors can place course materials on reserve at the Shady Grove Library using the "Reserves at the Shady Grove Library/Media Center Form". The library will process Reserve materials to be placed on the Reserve Shelf. Students will use the Reserve materials in the library, or may take them out on a 2-hour loan. Faculty may authorize overnight borrowing of Reserve materials in an exceptional case. Faculty are responsible for removing all materials placed with the library, no later than 2 weeks after the end of each Semester. Materials remaining in the library after that time will be removed. If faculty want to keep materials on Reserve for the next Semester, faculty are responsible for obtaining Copyright Permissions. If you have any further questions, please call Katalin Mouyal (x6021), or Niyati Pandya (x6017), librarians at SG Library.
The library hours for the Fall & Spring semesters are:
| Hours |
|---|
| Monday - Thursday 9 am - 9 pm |
| Friday 9 am - 6 pm |
| Saturday 9 am - 5 pm |
| Sunday 12 noon - 4 pm |
Hours are reduced in the summer and in January.
USG provides mailboxes for all faculty teaching at the facility. These mailboxes are located just outside of the copy center, at the back of the lobby in SG II. If students need to deliver materials to an instructor, materials should be given to a USG staff member located at the Student Services reception desk in SG II. A US Postal Service drop box is located in the SG II lobby for stamped out-going mail. Also, a courier makes runs from USG to the University of Maryland College Park campus 3 days a week.
Supplies are the responsibility of the program, therefore, please contact your program coordinator.
There are 18 classrooms equipped with computer, LCD projector, VCR/DVD unit and built-in speakers. The following classrooms are Smart Technology Classrooms:
SG I: 101, 102, 108, 109, 203, 204, 220 (note: 101, 102 & 109 to be completed during Fall 2005)
SG II: 2022, 2032, 2042, 2052, 2062, 3012, 3022, 3032, 3042, 3052, 3062.
If your class is assigned to a regular classroom and you need access to technology equipment, contact x6363 for assistance with borrowing a portable cart equipped with computer & LCD projector or a laptop and LCD projector.
USG has the following additional equipment available for faculty use:
All Shady Grove equipment MUST be returned by 10 pm the same night. The USG encourages you to use this equipment as often as you would like. They do request that you, the faculty member, reserve the equipment 48 hours in advance by calling 301-738-6363, or by stopping by the computer lab in room 207 of SG I. Without prior notification, the USG cannot guarantee that the equipment will be available. If consecutive use of equipment is needed, only one month can be reserved at a time. Please note that overhead projectors are available in all rooms without request.
Computing Equipement Request Form
All classrooms are equipped with access to the Internet. However, access must be requested through the office of the Information Technology at least two days in advance. The portable computers of the Shady Grove Center are equipped with Internet Explorer, Netscape software and Ethernet cards to facilitate access.
The Computer Laboratory, located in room 207 of SG I, is open and available to all current University System of Maryland students when they present their student ID card. Students may access the University College UNIX and UMS host systems or Telnet to other USM host systems, as well as use microcomputer software. A user consultant is present to assist with technical problems. The lab phone number is x6035.
Click her for Computer Lab Hours
Wireless network is available to all students, faculty and staff. Wireless access points are located in all public areas, including auditorium, library, lounges and multi-purpose rooms. In addition, there are access points located in the courtyard area between the two buildings. Wireless accounts can be requested by visiting the computer lab in room 207 of SG I.
The IT Help Desk is open between 9 am - 7 pm Monday through Friday. First-tier IT Support Assistants are located in the computer lab, room 207 of SG I. Faculty, staff and students can either visit the computer lab, call the USG IT Helpline at 301.738.6363, or e-mail them at: usg-helpdesk@umd.edu. The IT Help Desk can assist in the following IT related areas:
Two conference rooms are available for reserve by faculty at Shady Grove. One is located across from the Executive Director's office in SG I. The second is located outside of Student Services in SGII.
Conference room reservations can be made by contacting Chhaya Lagowala at x6311 or chhaya@umd.edu or Karen Jane Lenz at x6029 or klenz@umd.edu.
The Shady Grove Center is not equipped to handle the needs of children. At no time are children allowed to be without adult supervision in the Shady Grove Center. Students and instructors are asked not to bring children to class.
Contact Vershon Ward in SG I room 306 during the day and the evening staff in SG II lobby after 5 pm.
The lost & found is located at the Student Services desk in SG II.
The first floor student services or information desk in the lobby of Building II is staffed until 9 pm Monday-Thursday. USG staff are available to take resource requests, and answer both student services and center facility questions for evening faculty and students. The phone number is x6000. Please see them for any assistance at USG in the evening.