Office of Student Services

Welcome Students!

USG Staff at Spirit Day


To be an outstanding model of
student services; providing innovative, world-class, and customized services
focused on the unique needs of the transfer student. Always striving to
maximize the students’ potential by challenging them to become responsible,
culturally competent leaders and citizens of today’s diverse and global



The Office of Student
Services, in collaboration with our nine university partners offer programming
and services will support transfer students in the 80 plus programs offered on
campus and create a thriving student experience at the Universities at Shady



To cultivate a healthy school/life balance and promote skills necessary for
students’ academic and professional success through leadership, civic
engagement, health & wellness, social, cultural and community service

To provide exceptional customer service and student centered assistance in the areas of:

*Billing, Tuition, & Fees
*Financial Aid
*International Student Services
*Registration & Schedule Adjustment
*Student ID Cards
*Student Life & Leadership
*Community Resources
*Veteran Student Services

The Office of Student Services is located in SG III, Suite 1100, and offers an array of personalized services tailored to meet the needs of our students. 

Contact Information

Phone: (301) 738-6023 Fax: (301) 738-6070 E-mail:

Hours of Operation:

ID Card Production and General  Information: Mon–Thurs, 9 a.m.-9 p.m., Fri, 9 a.m.-5 p.m.

Student Life, Financial Aid, Billing, and Scholarship Inquiries: Mon-Fri, 9 a.m.-5 p.m.

Extended Hours: Aug. 31-Sept. 30 2015
Student Life, Financial Aid, Billing, and Scholarship Inquiries
M, Th, & F, 9 a.m.-5 p.m.
T-W, 9 a.m.- 7 p.m. (last check in at 6:30pm)

Unable to make it to campus try out VirtuOSS pilot on Tuesday and Wednesday from 11am-1pm or 5pm-7pm. To connect go to, click on "guest", type your name, click "enter", and "request entry"




  • Facebook
  • flickr
  • twitter
  • YouTube
  • Linkedin
  • Vimeo
  • Instagram