Office of Student Services


USG Staff at Spirit Day

Welcome Students!



To be an outstanding model of student services; providing innovative, world-class, and customized services focused on the unique needs of the transfer student. Always striving to
maximize the students’ potential by challenging them to become responsible,
culturally competent leaders and citizens of today’s diverse and global



The Office of Student Services, in collaboration with our nine university partners, offers programming and services designed to support transfer students in the 80 plus programs offered on campus and creates a thriving student experience at the Universities at Shady



To cultivate a healthy school/life balance and promote skills necessary for
students’ academic and professional success through leadership, civic
engagement, health & wellness, social, cultural and community service

To provide exceptional customer service and student centered assistance in the areas of:

*Billing, Tuition, & Fees
*Financial Aid
*International Student Services
*Registration & Schedule Adjustment
*USG ID Cards
*Student Life
*Veteran Student Services

The Office of Student Services is located in SG III, Suite 1100, and offers an array of personalized services tailored to meet the needs of our students. 

Contact Information

Phone: (301) 738-6023 Fax: (301) 738-6070 E-mail: 

Hours of Operation:

ID Card Production and General  Information: Mon–Thurs, 9 a.m.-9 p.m., Fri, 9 a.m.-5 p.m.

Student Life, Financial Aid, Billing, and Scholarship Inquiries: Mon-Fri, 9 a.m.-5 p.m.

Unable to make it to campus? Try out VirtuOSS pilot on Tuesday and Wednesday from 11am-1pm or 5pm-7pm. To connect go to, click on "guest", type your name, click "enter", and "request entry"

*Starting in February*

Counselors are available to 7pm Tuesdays and Thursdays and
the first Saturday of every Month from 10-6pm.




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