Office of Student Services


USG Staff at Spirit Day

Welcome Students!



The mission of the Office of Student Services (OSS) is to collaborate with fellow USG departments and our nine university partners to offer programming and services designed to enhance the overall educational experience of students in the areas of financial aid, registration and student engagement.


OSS aims to cultivate responsible and ethical leaders who can think critically and independently by providing opportunities to develop healthy school/life balance, cultural awareness, and meaningful interpersonal relationships necessary for students' academic and professional success.



To provide exceptional customer service, programming and student centered assistance in the areas of:

*Billing, Tuition, & Fees
*Financial Aid
*International Student Resources
*Registration & Schedule Adjustment
*USG ID Cards
*Student Life
*Veteran Student Services
*Health and Wellness Referral

The Office of Student Services is located in SG III, Suite 1100, and offers an array of personalized services tailored to meet the needs of our students. 

Contact Information

Phone: (301) 738-6023 Fax: (301) 738-6070 E-mail: 

Summer 2016 Hours of Operation (May 23-August 28) :

ID Card Production and General  Information:

Mon–Thurs, 9 a.m.-7 p.m., Fri, 9 a.m.-5 p.m.

Student Life, Financial Aid, Billing, and Scholarship Inquiries:
Mon–Thurs, 9 a.m.-6 p.m., Fri, 9 a.m.-5 p.m.

Unable to make it to campus? Try out VirtuOSS pilot on Tuesday and Wednesday from 11am-1pm or 5pm-6pm. To connect go to, click on "guest", type your name, click "enter", and "request entry"



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