Team Asssociate

002546

Commensurate with experience

The Team Associate performs clerical/operational duties at the Shady Grove Center. The work involves a variety of tasks designed to provide quality student service in a customer friendly environment. Specific duties include receiving and directing a high volume of incoming calls, visitors and student concerns and registration; assisting in compiling basic data according to specific instructions; assisting in maintaining records; and performing other job-related duties as assigned. This position may require occasional travel to the Hagerstown office, and some evening hours to close facility.

High school graduation or equivalent and three years of clerical work experience required.��
Except for qualifications established by law, additional related experience and formal
education in which one has gained the knowledge, skills, and abilities required for full
performance of the work of the job class may be substituted for the education or experience
requirement on a year-for-year basis with 30 college credits being equivalent to one year of
experience. Qualified candidates will have demonstrated working knowledge of general office practices, procedures and equipment; ability to independently perform duties; effective oral and written communication skills; prior customer service experience; and demonstrated computer literacy.