IT Support Assistant
Position Information
| Position Title: | IT Support Assistant |
| Student's Supervisor: | Sepideh Ghazai |
| Student's Alternate Supervisor: | N/A |
| Number of Available Openings: | 1-2 |
| Hourly Wage: | $8.50/hour |
| Approximate Number of Hours Required to Work Per Week: | Determined by the needs of the helpdesk |
| Days and Hours Student Needed to Work: | Determined by the needs of the helpdesk. |
| Job Description: |
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| Qualifications: | The ideal applicant should have good communication skills, software and web development knowledge, and some troubleshooting skills. Customer service experience is a plus. |
| Learning Opportunities/Opportunities for Professional Development: | The Universities at Shady Groves offers excellent opportunities for learning and professional development including extensive experience in public relations/customer service, development of computer skills, and opportunities for students to assume responsibility for special projects.
**We offer free software training** |
Employer/Department Information
| Department Name: | Office of Information Technology |
| Department Mission Statement: | Facilitate and provide a full range of all needed computer and electronic services for all USG students, staff, and faculty. Provide professional, high-quality, and seamless services for all USG students, staff, and faculty. |
| Office Address: | USM Shady Grove
Center 9640 Gudelsky Drive Rockville, Maryland 20850 |
| Telephone: | 301.738.6036 |
| Fax: | 301.738.6040 |
| Contact Person(s): | Sepideh Ghazai |
| E-mail Address: | sghazai@umd.edu |
| Web Site: | http://www.shadygrove.umd.edu |
How to Apply
To apply, students should contact department by phone, e-mail, or in person.